Since we usually find what we are looking for, businesses that operate based on good ethical principles attract good employees and good customers. Likewise, businesses that lack good ethics usually suffer from high employee turnover, lost customers and often their bad reputations are held accountable through litigation. "A man reaps what he sows"; Galatians 6:7, (NIV).
An organization should be more than just a bunch of individuals, but rather a community of people on a common mission. For them to be effective, efficient, and ethical, your job as a manager is to develop a sense of a common mission among this community of people. At the heart of any business operation is service. The financial well-being of the organization depends on its community of people to appropriately serve the needs of its stakeholders. Without ethical employees, the effectiveness and efficiency of the organization is short-lived.
Because of the imperfections in human nature, organizations, some more than others, are ethically challenged. Aside from your customers you will also be interacting with suppliers. Unfortunately not all those in your network nor those wanting to become part of your network will have high ethical standards. Awareness of these factors is essential to succeeding as manager; which is why as a manager you need to manage your organization's ethical environment.
At work, ethical behavior is a personal choice influenced by one's previous behaviors and the current work environment. There are organizations who choose to meet the rules and regulations set forth by federal, state, and local governments; as there are others who continually exploit the loopholes. Stakeholders however tend to praise those organizations whose owners and managers choose to exceed the minimum requirements set forth by the regulators.
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